You are currently viewing: Medela - English
You can select an alternative Medela website in one of these countries:
Breastfeeding & Pumping Surgical & Woundcare About Medela
Products
Shop now Rent now Pumps Extra Pump Parts Maternity & pumping bras Bottles & bags Cleaning Breast care Special feeding needs NICU
Pumps Hands-free Electric Classic Electric Manual Symphony - No 1 Hospital Pump
Extra Pump Parts Connectors Membranes Tubing Shields Power units Hands-free Set
Maternity & pumping bras Pumping garments Maternity & nursing bras
Bottles & bags Hospital-only products Breast milk storage bottles Easy Pour Breast Milk Storage Bags Cooler Bag breast milk storage Spare Teats Calma™ Feeding System Breast Milk Storage Bottle Spare Parts
Cleaning Quick Clean™ Microwave bags Quick Clean™ breast pump & accessory wipes Quick Clean™ Breast Pump & Accessory Sanitizer Spray
Breast care Breast massage oil Organic Nipple Cream Purelan™ lanolin cream Hydrogel pads Milk Collection Shells Contact™ Nipple Shields Ultra-breathable nursing pads SoftShells™ breast shells TheraShells™ Breast Shells
Special feeding needs SoftCup SpecialNeeds feeder Supplemental Nursing System (SNS) Mini SpecialNeeds® feeder teat Specialty Feeding Device Disk Starter SNS™
NICU Enteral Feeding Waterless Milk Warmer™​ 250ml breast milk bulk preparation system Breast Milk Transfer Lid
Hands-free Electric Freestyle™ Hands-free Breast Pump Pump In Style® Hands-free double electric breast pump Swing Maxi™ Hands-free Electric Breast Pump
Classic Electric Pump In Style® with MaxFlow™ Breast Pump Swing Maxi™ double electric breast pump Sonata® Smart double electric breast pump
Manual Harmony™ manual breast pump Silicone breast milk collector
Symphony - No 1 Hospital Pump Symphony PLUS® breast pump PersonalFit™ PLUS breast shield Symphony® breast milk initiation kit Symphony® breast milk initiation kit with silicone tubing Symphony Single Pumping Kit Pediatric Breast Pump Kit with Harmony Symphony / Harmony® Breast Milk Initiation Kit Symphony® Breast Pump Kit with Colostrum Protector Breast Pump Kit with Harmony & 80mL Container
Connectors PersonalFit Flex™ connector
Membranes Membrane for Medela Hands-free collection cups Symphony® Protective cap & membranes
Tubing Replacement tubing for Freestyle Flex™ and Swing Maxi™ breast pump SNS™ Tubing & Valve Set Tubing for Medela Hands-free collection cups
Shields Breast Shield for Medela Hands-free collection cups PersonalFit Flex™ breast shield
Power units Swing Maxi™ power adaptor Pump In Style® Battery Pack Pump In Style® with MaxFlow™ power adaptor
Hands-free Set Hands-free collection cups Hands-free Collection Cups O-Rings
Pumping garments Hands-free™ Pumping Bustier 3in1 Nursing and Pumping Bra
Maternity & nursing bras Keep Cool™ Bra Keep Cool™ Sleep Bra Keep Cool™ Ultra Bra
Hospital-only products Reusable bottles 80 mL Breast Milk Containers 35ml Collection Container 250ml Breast Milk Container Colostrum Protector
Enteral Feeding Medela Enteral Feeding Pump Medela Extension Sets with ENFit® Connectors Medela Feeding Tubes with ENFit® Connectors Medela GraviFeed® Syringes with ENFit® Connectors Medela Low Dose Dual Cap Medela Syringes with ENFit® Connectors Medela TwistLok® Enteral Extension Sets Medela TwistLok® Enteral Extension Sets with Medication Port Medela TwistLok® Enteral Straws (for feeding preparation) Medela TwistLok® Enteral Syringes Medela TwistLok® G-Tube Extension Sets (for gastric feeding) Medela TwistLok® GraviFeed® Syringe Lids Medela TwistLok® GraviFeed® Syringe Primers Medela TwistLok® GraviFeed® Syringes Medela TwistLok® Polyurethane Enteral Feeding Tubes Medela TwistLok® PVC Enteral Feeding Tubes Medela TwistLok® Silicone Enteral Feeding Tubes
Articles
Pregnancy & Preparation Power of Breast Milk Breastfeeding Challenges Breastfeeding Tips Pumping Tips Inclusive Breast Milk Feeding
Medela Family
Sign-up for Newsletter Medela Family App
Services
Customer service Rent a breast pump Insurance supported products Warranty For Medela's distributors Symphony PLUS® Breast Pump Support #MomsUnite4Milk
Hospital & Healthcare Professionals
Articles Professional Education Medela Newsletters Commitment to Breastfeeding Important Product Updates
Articles Breastfeeding Benefits of Breastmilk Special Needs Pumping NICU Research & Literature
Professional Education Webinars
Commitment to Breastfeeding Marketing guidelines
NICU Effective Initiation to Build and Maintain Milk Supply Transition to at-Breast Feeding

Pumping Tips

Freestyle™ Hands-free Breast Pump Reset Guide: pump not responding or the display is not lighting up

Time to read: 2 min.

Medela Freestyle™ Hands-free double electric wearable breast pump sitting on counter with collection cups filled with milk

If your pump is not responding or the display is not lighting up, please reset the pump by following these steps:

  • Press and hold the On/Off button for seven to ten seconds.

If there is no change:

  • Plug the power cable into the pump and then into the wall outlet.
  • Press the On/Off button until the pump emits an audio signal, then release the button.

asset_image
If there is still no change, contact Customer Service.

Download our instruction manual for more details or watch our video guide below:

Please accept the marketing-cookies to watch videos.
Related Products
Medela Freestyle™ Hands-free double electric wearable breast pump and Hands-free collection cups

Freestyle™ Hands-free Breast Pump

The Freestyle Hands-free is our smallest and first wearable hands-free breast pump, designed so you can carry on with other tasks while you're expressing.

Read more
Medela PersonalFit Flex™ breast shield, front left angle view

PersonalFit Flex™ breast shield

Medela PersonalFit Flex™ breast shield’s soft rim, wide opening angle and oval shape promote comfortable pumping and optimised milk supply.

Read more
Retail packaging for Medela Easy Pour Breast Milk Storage Bags, 25 count | No Leaks, BPA free

Easy Pour Breast Milk Storage Bags

Use the Easy Pour Breast Milk Storage Bags to store your freshly expressed breast milk in freezer or fridge.

Read more
Medela Freestyle™ Hands-free double electric wearable breast pump and Hands-free collection cups

Freestyle™ Hands-free Breast Pump

The Freestyle Hands-free is our smallest and first wearable hands-free breast pump, designed so you can carry on with other tasks while you're expressing.

Read more
Medela PersonalFit Flex™ breast shield, front left angle view

PersonalFit Flex™ breast shield

Medela PersonalFit Flex™ breast shield’s soft rim, wide opening angle and oval shape promote comfortable pumping and optimised milk supply.

Read more
Retail packaging for Medela Easy Pour Breast Milk Storage Bags, 25 count | No Leaks, BPA free

Easy Pour Breast Milk Storage Bags

Use the Easy Pour Breast Milk Storage Bags to store your freshly expressed breast milk in freezer or fridge.

Read more
Related Articles

Articles that may be of interest

A mom pumping with a Medela Freestyle Flex™ Two-phase double electric breast pump while sitting at home.

How to use a breast pump: 12 top tips

Read more
Medela double pumping

Double pumping: More milk in less time

Read more
A Freestyle Flex™ double electric 2-phase breast pump on the desk next to a laptop.

What’s the difference between open- and closed-system breast pumps?

Read more
A mom pumping with a Medela Freestyle Flex™ Two-phase double electric breast pump while sitting at home.

How to use a breast pump: 12 top tips

Read more
Medela double pumping

Double pumping: More milk in less time

Read more
A Freestyle Flex™ double electric 2-phase breast pump on the desk next to a laptop.

What’s the difference between open- and closed-system breast pumps?

Read more
Medela Family logo
A screenshot from the Medela Family App, My Baby screen.

Get the app!

The Medela Family app helps you to keep track of your baby’s needs from pregnancy to nursery.


  • Pregnancy
  • Breastfeeding
  • Pumping