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Experience Medela’s new hands-free solution for on the go – the Duo Hands-free™ electric pump for outmost convenience while multi-tasking. It is compact, with intuitive control and combined with the Medela Hands-free Collection Cups – anatomically designed to support effective milk expression, ultra-lightweight* for comfort and easy to clean with only three parts.
*Only 76 g per cup
Lightweight and comfortable: the Duo Hands-free™ double electric pump is easy to fit in a pocket or carry due to its lightweight, compact design and built-in rechargeable battery. Combined with the wearable milk collection cups, it keeps you mobile when you need it most.
Duo Hands-free™ comes with the unique Medela wearable Collection Cups which offer:
Wear it together with your nursing bra
The compact and lightweight Duo Hands-free™ pump with its wearable milk collection cups is designed for mums who need to have the freedom to move whilst still having the benefit of double pumping. The Duo Hands-free™ cups fit comfortably inside most nursing bras, meaning you can stay hands-free for a completely relaxed or multi-tasking pumping experience, check out our 3 in 1 Nursing Bra.
Shaped to fit, shaped to work
Unique design based on the anatomy of lactating breasts offers users great support for the breast and in particular for the underside of the breast which contains the sensitive milk-making tissue.1, 2
More milk, more comfort
Most breast pump shields have a 90° angle. The Duo Hands-free™ collection cups are designed with our scientifically proven 105° angle technology to create a more natural fit, reduce pressure on the breast, resulting in better milk removal and more comfort.3, 4
Complete discretion, comfort and convenience
At 76g each, Medela’s Hands-free wearable collection cups are amongst the lightest available. Duo Hands-free™ won’t weigh you down. Giving you the flexibility to deal with everything else on your to-do list.
Easy to assemble, easy to clean
Just three parts to clean, and dishwasher safe for even more convenience.
A trusted expert in breast milk feeding for 60+ years
Medela brings you the new Duo Hands-free™ double electric breast pump, uniquely designed to fit most breast shapes and nursing bras.
One pump, two ways of pumping
The flexibility and freedom to choose how you want to pump. Now you can switch from classic (PersonalFit Flex™) to hands-free breast pumping in a flash. The Duo Hands-free™ milk collection cups are quick-to-connect and start pumping, giving you the superior pumping experience millions of mums have trusted from Medela.
Decades of learning from mothers and lactation science, Medela has combined the Duo double electric hands-free breast pump with the Hands-free Collection Cups, designed in an anatomical shape to fit comfortably to each unique breast.
Lightweight for comfort, and just three parts to clean, makes pumping and multi-tasking even easier.
1 x Medela Duo double electric hands-free breast pump
2 x Hands-free Collection Cups
2 x 24mm breast shields
2 x 21mm breast shields
2 x Membranes
1 x Tubing
1 x Instructions for use
Dimensions:
Package Dimensions: width 226.5 x depth 136 x height 201.5mm (Unit size / package)
Unit weight:
Warranty:
How does the Duo Hands-free™ breast pump work?
The Duo Hands-free™ double electric pump provides you with an intuitive superior pumping experience. This compact yet powerful pump has 9 adjustable vacuum levels, keeping you pumping in comfort. With Medela’s trusted 2-Phase Expression™ technology it mimics babies' natural sucking rhythm - faster at first to stimulate milk flow, then slower to feed – for comfortable and efficient pumping.
Vacuum is applied to the breast by means of a tubing connection to the pump. The air flow between the pump and the hands-free cups generate a vacuum that is applied to the breasts for milk expression. The milk is then collected within the cups and once pumping is finished the expressed milk can be poured from the cups into a bottle or storage bag.
The Hands-free Collection Cups are not intended to be used for milk storage.
Do you have to be sitting or can you be more active?
The Duo Hands-free™ is great for relaxing back and taking a moment, and also for those times when you have to be on-the-go. Whether you choose to use your hands-free pump while sitting, walking around, or tending to your baby, Duo Hands-free™ allows you both options.
It is good to note as with all pumps, the milk collection cups are not designed to be used when leaning over completely or during exercise as there is an opening (pouring spout) at the top of the cups through which milk could spill out.
How can I connect the cups to the Duo Hands-free™ breast pump?
The Hands-free Collection Cups are connected to the Duo double electric breast pump by way of a tubing connection. Connect the long end of the tubing to the motor unit as far as it will go. Connect the short end of the tubing into the tubing connection port on the collection cups.
How much milk can the wearable Collection Cups hold?
The Hands-free Collection Cups can hold up to 150 ml of breast milk in each cup.
How do the wearable cups hold on to the breast?
The Hands-free Collection Cups are placed on the breast inside the nursing bra. The fit of the bra and vacuum generated from the pump creates a seal that allows the cups to stay in place while pumping and collecting milk.
Do I need a special bra to be able to use the hands-free collection cups?
A special bra is not required when using the Duo Hands-free™. The wearable cups are designed to fit into most nursing bras.
For the ultimate hands-free experience, check out our:
Link to Keep Cool Bra / 3 in 1 Nursing Bra
What is the weight of the pump?
The Duo Hands-free™ breast pump weighs 250g. The cups each weigh 76g.
What are the weight of the Hands-free Collection Cups?
With each cup weighing only 76 g it is amongst the lightest available.
Can I use the Duo Hands-free™ double electric breast pump as a single?
Yes, the Duo Hands-free™ double electric breast pump can be used as a single pump. Simply assemble one collection cup ready for pumping and then insert the unused tubing end into the Y-shaped tubing holder. This shuts off the vacuum to one side of the pump and allows for easy single pumping.
Do you need WiFi to use the Duo Hands-free™ breast pump?
No, you do not need WiFi to use the Duo Hands-free™ pump. The pump has the ability to connect to the Medela Family™ app via Bluetooth® connectivity.
The Medela Family™ app is your personal assistant that provides automatic real-time tracking, personalised, science-based content and pumping tips, a virtual milk inventory system, plenty of smart tools and interactive checklists.
How long does the battery last and does it need the original charger?
With the Duo Hands-free™ built-in USB chargeable battery, you can pump on a single battery charge for up to 1.5 hours, which is on average up to 6 double pumping sessions.
Only use the power adapter and cable that comes with the Duo Hands-free™ breast pump to recharge the battery.
Does my Duo Hands-free™ pump also work with the classic bottle pumping set?
The Duo pump is also compatible with the Medela PersonalFit Flex™ set (with bottles). You can use the pump either with the wearable collection cups included in the configuration or with the classic PersonalFit Flex™ set that can be bought separately.
Is the Duo Hands-free™ easy to clean?
The Duo Hands-free™ has been designed to make cleaning easy. The wearable cups have only 3 parts to clean (cup, membrane, breast shield) and are dishwasher safe on the top rack only.
The pump unit and the exterior of tubing can be wiped down with a damp cloth if needed. The pump features a closed-system so milk cannot get into the tubing when used as instructed. Do not clean or rinse the inside of the tubing under any circumstances.
How often do I need to clean the Hands-free Collection Cups?
The Hands-free Collection Cups should be boiled for 10 minutes before first use, washed after every use (hand wash or dishwash), and sanitised once per day (boil for 10 minutes or microsteam). Always allow all parts to completely dry on a clean towel.
How can I clean and dry the tubing?
The Medela personal use breast pump features a closed-system so milk cannot get into the tube when used as instructed. Do not clean or rinse the inside of the tubing under any circumstances. The exterior of the tubing can be wiped down with a damp cloth if dirty.
How do I know how long should I express when using the Duo Hands-free™ with Hands-free Collection Cups? What can I do to help drain the breast effectively when pumping?
Many mums don’t sense their let down, so watch for this as you pump. When you start to see jets of breast milk squirting into the collection cup, you’ll know it’s happening.5
As you are using a breast pump with 2-Phase Expression™ technology, it will have a stimulation mode and an expression mode. The stimulation mode lasts one minute but once you see milk flowing as described, it’s important to switch to the expression phase. This is because that first let down typically provides around 36% of the milk volume, so you’ll be taking advantage of your flow to collect more milk.6
During the expression phase, pump at your Maximum Comfort Vacuum, which is the highest breast pump setting you can use while remaining comfortable. In research, this was found to remove a similar amount of milk as a baby does during breastfeeding.7, 8
To find the right level for you, increase the breast pump suction gradually until it becomes slightly uncomfortable, and then turn it down a notch. Pumping breast milk shouldn’t hurt.
Pumping should be continued until the breast feels well drained, soft all over and the milk stops flowing, rather than for a fixed duration. Once your supply is established (after about four weeks), you can start tailoring how many minutes you need to pump for, which can save you valuable time. It is advised to check if your milk has stopped flowing and how your breasts feel, to determine the end of your pumping session. Some mums need to pump longer than others due to their number of let downs, which determine how often and how long milk flows.6,9 What’s really amazing is that while every mum has a unique flow pattern, yours will be the same each time you pump as well as when you breastfeed.10
It is important to note that it could be potentially easier for a user to forget how long they have been using a hands-free pump when multi-tasking. It is advised to not overstimulate the breasts and prolong use of the breast pump collection cups unnecessarily.
Do you have control of suction in both the stimulation and expression modes?
With the Duo Hands-free™ 9 adjustable vacuum settings you have full control in both stimulation and expression mode to find your Maximum Comfort Vacuum.
Is double pumping more effective?
Double pumping both breasts together compared to single pumping (one breast at a time) has been shown to stimulate an additional milk ejection (milk let-down) which on average results in 18% more milk pumped over a 15 minute pumping duration.11 It also means that the milk has a higher fat and calorie content and there is better breast drainage.11
Are the wearable breast pump cups adaptable to different breast shapes?
The Hands-free Collection Cups are designed in an anatomical shape to comfortably fit most breasts.
Which sizes are the Hands-free Collection Cups available in?
The Hands-free Collection Cups come in three tunnel sizes: 21mm, 24mm and 27mm to maximise comfort and effective milk drainage during pumping. To ensure proper fit with the wearable collection cups, check out our Medela Breast Shield sizing guide https://www.medela.com/fittingguide. The 24mm and 21mm breast shield sizes are part of the Duo Hands-free ™ configuration. The 27mm size is available for purchase separately.
How do I select the correct breast shield size?
Select the breast shield size by measuring the diameter of your nipple. It is best to select the breast shield size that is slightly larger than your nipple.
The 21mm size is for smaller or up to 17mm nipple diameter. The 24mm size is for larger than 17mm up to 20mm nipple diameter.
The 27mm size is for larger than 20mm nipple diameter.
Here’s how to check:
• Using the 24mm sized shields included with your pump (or the size chosen after measuring your nipples), center your nipple and gently hold the Hands-free collection cup against your breast. (Please note: pressing any pumping shields too hard against your breasts when pumping could restrict the flow of milk through the ducts).
• Adjust your breast pump’s vacuum for Maximum Comfort Vacuum to achieve optimum suction level, turning the vacuum up until slightly uncomfortable and then down one notch.
• When your breast shield fits correctly, your nipple will be centered in the breast shield tunnel and will move freely during pumping.
• Visit www.medela.com/fittingguide, or if you are still unsure that you selected the correct size, see a lactation consultant or breastfeeding specialist.
Can I use the Duo Hands-free™ breast pump if I have inverted nipples?
Duo Hands-free™ has been anatomically designed to fit comfortably to most breast and nipple shapes.
The right size of breast shield (the funnel-shaped part that fits over your breast) is an essential part of optimal milk flow during pumping as well as to help obtain maximum comfort. To ensure a proper fit with the wearable collection cups, visit our Medela Breast Shield sizing guide. www.medela.com/fittingguide
The tunnel diameter on the Hands-free Collection Cup is sized the same as the Medela PersonalFit Flex™ breast shields from all the pumps in the range. Therefore, with correct sizing and use of the Hands-free Collection Cup it should support a comfortable pumping experience.
If you find it more difficult to size with an inverted nipple/s or are still unsure whether the size, you are using is right for you please consult a lactation consultant or breastfeeding specialist in addition to the sizing guide above.
Can I use the Duo Hands-free™ breast pump if I have small breast size?
Duo Hands-free™ has been anatomically designed to fit comfortably to most breast shapes.
Can I use the breast pump while breastfeeding my baby?
Yes, it is possible to use the Duo Hands-free™ breast pump as a single pump whilst at the same time as breastfeeding your baby/child from the other breast. As with many new skills, it may be a little difficult at first to do both at the same time. It can be helpful to discuss this with your breastfeeding specialist or breastfeeding support group to see how you can make this easier.
At times I produce a lot of milk, can I pause the pump to empty the full cup?
Yes. The Duo Hands-free™ pump does not shut off automatically when a milk collection cup is full. However, because of the Hands-free Collection Cups’ transparent design and side scale measurement indicator, it makes it easy to monitor how much has been collected and pause the pumping when the collection cup is full. Simply continue your pumping session once the collection cup is emptied.
To empty the cup:
1. Pause the pumping by pressing the On/Pause/Off button on your Duo Hands-free™ breast pump.
2. Pour the expressed milk into a breast milk-safe collection bottle or storage bag.
3. Place the Hands-free Collection Cups back in position and continue the pumping session.
Can I store milk in the Hands-free Collection Cups between pump sessions?
No. Do not store expressed breastmilk within the pump cups. When a user has finished pumping, any breast milk expressed should be poured into a milk-safe storage container, stored in the refrigerator, freezer or used immediately.
For more information, see https://www.medela.com/breastfeeding/mums-journey/storing-and-thawing-breast-milk
Do wearable breast pump cups cause more soreness?
As with all breast shields, they come into contact with the breast and nipple area, therefore it is important to have the right fit to prevent any soreness. The right size of breast shield (the funnel-shaped part that fits over your breast) is an essential part of optimal milk flow during pumping as well as to help obtain maximum comfort.
The breast shield tunnel should surround your nipple closely but leave enough space for it to move back and forth freely without rubbing. It shouldn’t chafe or pull too much of your areola (the darker area around the nipple), or the breast skin around it, into the tunnel as you pump. A badly fitting breast shield can reduce the amount of milk you express, which is why Medela makes breast shields in several different sizes.
The tunnel diameter on the Medela Hands-free Collection Cup is sized the same as the Medela PersonalFit Flex™ breast shields from all the pumps in the range. Therefore, with correct sizing and use of the Hands-free Collection Cup it should support a comfortable pumping experience.
Medela offers a breast shield sizing guide which applies to PersonalFit Flex™ breast shields and the Hands-free Collection Cups www.medela.com/fittingguide
Seek advice and support from your lactation consultant / breastfeeding specialist if you experience discomfort or soreness when pumping.
How often do the Hands-free Collection Cups need to be sterilised?
The Hands-free Collection Cups should be washed after every use (hand wash or dishwash), and sanitised once per day (boil for 10 minutes or microsteam).
Are the Hands-free Collection Cups dishwasher safe?
The Hands-free cups are dishwasher safe on the top rack only.
Can I return the Duo Hands-free™ pump if I change my mind?
The Duo Hands-free™ pump is a single-user product, therefore for hygiene and safety reasons, it can only be used by one person. This means that once the tamper seal is broken, you will not be able to return the product to Medela or a retailer unless it is faulty. If you received a faulty or malfunctioning device, please contact the Medela customer service team to see if you are eligible for a warranty replacement.
Why is my Duo Hands-free™ breast pump losing suction?
Make sure that all pump set components are clean and dry and that connections are secure. While pumping, make sure the breast shields form a complete seal around each breast.
If suction does not improve after having followed these steps, contact Medela Customer Service.
When finished pumping, how can I drain the milk from the tunnel into the cups?
To avoid milk spilling out of the breast shield tunnel, when finished pumping, keep the pump running and slightly lean forward to ensure all milk from the nipple tunnel enters the milk collection cups. Once there is no more milk in the tunnel stop the pump by pressing the start or pause button.
How can I store the Duo Hands-free™ pump for long-term?
Before long-term storage, disassemble and sanitise all parts (except for the tubing). Do not store the Duo Hands-free™ breast pump in its assembled state over an extended period of time. It is best to fully charge the battery before storing your breast pump for an extended period of time.
How do I dispose of the Duo Hands-free™?
At the end of its operating life, separate the parts of your breast pump and dispose of according to the following instructions.
• This appliance contains batteries that are non-replaceable.
• When the battery is at end of life, the appliance shall be properly disposed of.
• The integrated battery must not be removed for disposal.
• If the battery should leak, the breast pump must be disposed of.
Breast shield, outer shell, tubing and membrane
These parts are made of plastics that are not harmful to the environment when disposed of as household waste. Recycle or dispose of according to local regulations.
Motor unit and power adapter
Do not dispose of electric or electronic equipment together with unsorted municipal waste but collect it separately.
In the European Union the manufacturer or its vendor must take back waste equipment. Other countries may have similar collection and recycling systems. Dispose of the waste equipment according to local regulations. Inquire at the point of sale or contact your local authority for appropriate collection points for waste equipment.
The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.
1. Gooding MJ et al. J Ultrasound Med. 2010; 29(1):95–103.
2. Prime D. K. et al. Breastfeed Med. 2018; 13(7):A-45.
3. Sakalidis VS et al. Acta Obstet Gynecol Scand. 2020; 99(11):1561-1567.
4. Clinical study, Data on file (NCT02492139 compared to 90°).
5. Kent JC et al. J Hum Lact. 2003; 19(2):179–186.
6. Prime DK et al. Breastfeed Med. 2011; 6(4):183–190.
7. Kent JC et al. Breastfeed Med. 2008; 3(1):11–19.
8. Kent JC et al. Pediatrics. 2006; 117(3):e387-e395.
9. Kent JC et al. J Obstet Gynecol Neonatal Nurs. 2012; 41(1):114–121.
10. Gardner H et al. BMC Pregnancy Childbirth. 2015; 15:156.
11. Prime DK et al. Breastfeed Med. 2012; 7(6):442–447.
Lightweight and comfortable: the Duo Hands-free™ double electric pump is easy to fit in a pocket or carry due to its lightweight, compact design and built-in rechargeable battery. Combined with the wearable milk collection cups, it keeps you mobile when you need it most.
Duo Hands-free™ comes with the unique Medela wearable Collection Cups which offer:
Wear it together with your nursing bra
The compact and lightweight Duo Hands-free™ pump with its wearable milk collection cups is designed for mums who need to have the freedom to move whilst still having the benefit of double pumping. The Duo Hands-free™ cups fit comfortably inside most nursing bras, meaning you can stay hands-free for a completely relaxed or multi-tasking pumping experience, check out our 3 in 1 Nursing Bra.
Shaped to fit, shaped to work
Unique design based on the anatomy of lactating breasts offers users great support for the breast and in particular for the underside of the breast which contains the sensitive milk-making tissue.1, 2
More milk, more comfort
Most breast pump shields have a 90° angle. The Duo Hands-free™ collection cups are designed with our scientifically proven 105° angle technology to create a more natural fit, reduce pressure on the breast, resulting in better milk removal and more comfort.3, 4
Complete discretion, comfort and convenience
At 76g each, Medela’s Hands-free wearable collection cups are amongst the lightest available. Duo Hands-free™ won’t weigh you down. Giving you the flexibility to deal with everything else on your to-do list.
Easy to assemble, easy to clean
Just three parts to clean, and dishwasher safe for even more convenience.
A trusted expert in breast milk feeding for 60+ years
Medela brings you the new Duo Hands-free™ double electric breast pump, uniquely designed to fit most breast shapes and nursing bras.
One pump, two ways of pumping
The flexibility and freedom to choose how you want to pump. Now you can switch from classic (PersonalFit Flex™) to hands-free breast pumping in a flash. The Duo Hands-free™ milk collection cups are quick-to-connect and start pumping, giving you the superior pumping experience millions of mums have trusted from Medela.
Decades of learning from mothers and lactation science, Medela has combined the Duo double electric hands-free breast pump with the Hands-free Collection Cups, designed in an anatomical shape to fit comfortably to each unique breast.
Lightweight for comfort, and just three parts to clean, makes pumping and multi-tasking even easier.
1 x Medela Duo double electric hands-free breast pump
2 x Hands-free Collection Cups
2 x 24mm breast shields
2 x 21mm breast shields
2 x Membranes
1 x Tubing
1 x Instructions for use
Dimensions:
Package Dimensions: width 226.5 x depth 136 x height 201.5mm (Unit size / package)
Unit weight:
Warranty:
How does the Duo Hands-free™ breast pump work?
The Duo Hands-free™ double electric pump provides you with an intuitive superior pumping experience. This compact yet powerful pump has 9 adjustable vacuum levels, keeping you pumping in comfort. With Medela’s trusted 2-Phase Expression™ technology it mimics babies' natural sucking rhythm - faster at first to stimulate milk flow, then slower to feed – for comfortable and efficient pumping.
Vacuum is applied to the breast by means of a tubing connection to the pump. The air flow between the pump and the hands-free cups generate a vacuum that is applied to the breasts for milk expression. The milk is then collected within the cups and once pumping is finished the expressed milk can be poured from the cups into a bottle or storage bag.
The Hands-free Collection Cups are not intended to be used for milk storage.
Do you have to be sitting or can you be more active?
The Duo Hands-free™ is great for relaxing back and taking a moment, and also for those times when you have to be on-the-go. Whether you choose to use your hands-free pump while sitting, walking around, or tending to your baby, Duo Hands-free™ allows you both options.
It is good to note as with all pumps, the milk collection cups are not designed to be used when leaning over completely or during exercise as there is an opening (pouring spout) at the top of the cups through which milk could spill out.
How can I connect the cups to the Duo Hands-free™ breast pump?
The Hands-free Collection Cups are connected to the Duo double electric breast pump by way of a tubing connection. Connect the long end of the tubing to the motor unit as far as it will go. Connect the short end of the tubing into the tubing connection port on the collection cups.
How much milk can the wearable Collection Cups hold?
The Hands-free Collection Cups can hold up to 150 ml of breast milk in each cup.
How do the wearable cups hold on to the breast?
The Hands-free Collection Cups are placed on the breast inside the nursing bra. The fit of the bra and vacuum generated from the pump creates a seal that allows the cups to stay in place while pumping and collecting milk.
Do I need a special bra to be able to use the hands-free collection cups?
A special bra is not required when using the Duo Hands-free™. The wearable cups are designed to fit into most nursing bras.
For the ultimate hands-free experience, check out our:
Link to Keep Cool Bra / 3 in 1 Nursing Bra
What is the weight of the pump?
The Duo Hands-free™ breast pump weighs 250g. The cups each weigh 76g.
What are the weight of the Hands-free Collection Cups?
With each cup weighing only 76 g it is amongst the lightest available.
Can I use the Duo Hands-free™ double electric breast pump as a single?
Yes, the Duo Hands-free™ double electric breast pump can be used as a single pump. Simply assemble one collection cup ready for pumping and then insert the unused tubing end into the Y-shaped tubing holder. This shuts off the vacuum to one side of the pump and allows for easy single pumping.
Do you need WiFi to use the Duo Hands-free™ breast pump?
No, you do not need WiFi to use the Duo Hands-free™ pump. The pump has the ability to connect to the Medela Family™ app via Bluetooth® connectivity.
The Medela Family™ app is your personal assistant that provides automatic real-time tracking, personalised, science-based content and pumping tips, a virtual milk inventory system, plenty of smart tools and interactive checklists.
How long does the battery last and does it need the original charger?
With the Duo Hands-free™ built-in USB chargeable battery, you can pump on a single battery charge for up to 1.5 hours, which is on average up to 6 double pumping sessions.
Only use the power adapter and cable that comes with the Duo Hands-free™ breast pump to recharge the battery.
Does my Duo Hands-free™ pump also work with the classic bottle pumping set?
The Duo pump is also compatible with the Medela PersonalFit Flex™ set (with bottles). You can use the pump either with the wearable collection cups included in the configuration or with the classic PersonalFit Flex™ set that can be bought separately.
Is the Duo Hands-free™ easy to clean?
The Duo Hands-free™ has been designed to make cleaning easy. The wearable cups have only 3 parts to clean (cup, membrane, breast shield) and are dishwasher safe on the top rack only.
The pump unit and the exterior of tubing can be wiped down with a damp cloth if needed. The pump features a closed-system so milk cannot get into the tubing when used as instructed. Do not clean or rinse the inside of the tubing under any circumstances.
How often do I need to clean the Hands-free Collection Cups?
The Hands-free Collection Cups should be boiled for 10 minutes before first use, washed after every use (hand wash or dishwash), and sanitised once per day (boil for 10 minutes or microsteam). Always allow all parts to completely dry on a clean towel.
How can I clean and dry the tubing?
The Medela personal use breast pump features a closed-system so milk cannot get into the tube when used as instructed. Do not clean or rinse the inside of the tubing under any circumstances. The exterior of the tubing can be wiped down with a damp cloth if dirty.
How do I know how long should I express when using the Duo Hands-free™ with Hands-free Collection Cups? What can I do to help drain the breast effectively when pumping?
Many mums don’t sense their let down, so watch for this as you pump. When you start to see jets of breast milk squirting into the collection cup, you’ll know it’s happening.5
As you are using a breast pump with 2-Phase Expression™ technology, it will have a stimulation mode and an expression mode. The stimulation mode lasts one minute but once you see milk flowing as described, it’s important to switch to the expression phase. This is because that first let down typically provides around 36% of the milk volume, so you’ll be taking advantage of your flow to collect more milk.6
During the expression phase, pump at your Maximum Comfort Vacuum, which is the highest breast pump setting you can use while remaining comfortable. In research, this was found to remove a similar amount of milk as a baby does during breastfeeding.7, 8
To find the right level for you, increase the breast pump suction gradually until it becomes slightly uncomfortable, and then turn it down a notch. Pumping breast milk shouldn’t hurt.
Pumping should be continued until the breast feels well drained, soft all over and the milk stops flowing, rather than for a fixed duration. Once your supply is established (after about four weeks), you can start tailoring how many minutes you need to pump for, which can save you valuable time. It is advised to check if your milk has stopped flowing and how your breasts feel, to determine the end of your pumping session. Some mums need to pump longer than others due to their number of let downs, which determine how often and how long milk flows.6,9 What’s really amazing is that while every mum has a unique flow pattern, yours will be the same each time you pump as well as when you breastfeed.10
It is important to note that it could be potentially easier for a user to forget how long they have been using a hands-free pump when multi-tasking. It is advised to not overstimulate the breasts and prolong use of the breast pump collection cups unnecessarily.
Do you have control of suction in both the stimulation and expression modes?
With the Duo Hands-free™ 9 adjustable vacuum settings you have full control in both stimulation and expression mode to find your Maximum Comfort Vacuum.
Is double pumping more effective?
Double pumping both breasts together compared to single pumping (one breast at a time) has been shown to stimulate an additional milk ejection (milk let-down) which on average results in 18% more milk pumped over a 15 minute pumping duration.11 It also means that the milk has a higher fat and calorie content and there is better breast drainage.11
Are the wearable breast pump cups adaptable to different breast shapes?
The Hands-free Collection Cups are designed in an anatomical shape to comfortably fit most breasts.
Which sizes are the Hands-free Collection Cups available in?
The Hands-free Collection Cups come in three tunnel sizes: 21mm, 24mm and 27mm to maximise comfort and effective milk drainage during pumping. To ensure proper fit with the wearable collection cups, check out our Medela Breast Shield sizing guide https://www.medela.com/fittingguide. The 24mm and 21mm breast shield sizes are part of the Duo Hands-free ™ configuration. The 27mm size is available for purchase separately.
How do I select the correct breast shield size?
Select the breast shield size by measuring the diameter of your nipple. It is best to select the breast shield size that is slightly larger than your nipple.
The 21mm size is for smaller or up to 17mm nipple diameter. The 24mm size is for larger than 17mm up to 20mm nipple diameter.
The 27mm size is for larger than 20mm nipple diameter.
Here’s how to check:
• Using the 24mm sized shields included with your pump (or the size chosen after measuring your nipples), center your nipple and gently hold the Hands-free collection cup against your breast. (Please note: pressing any pumping shields too hard against your breasts when pumping could restrict the flow of milk through the ducts).
• Adjust your breast pump’s vacuum for Maximum Comfort Vacuum to achieve optimum suction level, turning the vacuum up until slightly uncomfortable and then down one notch.
• When your breast shield fits correctly, your nipple will be centered in the breast shield tunnel and will move freely during pumping.
• Visit www.medela.com/fittingguide, or if you are still unsure that you selected the correct size, see a lactation consultant or breastfeeding specialist.
Can I use the Duo Hands-free™ breast pump if I have inverted nipples?
Duo Hands-free™ has been anatomically designed to fit comfortably to most breast and nipple shapes.
The right size of breast shield (the funnel-shaped part that fits over your breast) is an essential part of optimal milk flow during pumping as well as to help obtain maximum comfort. To ensure a proper fit with the wearable collection cups, visit our Medela Breast Shield sizing guide. www.medela.com/fittingguide
The tunnel diameter on the Hands-free Collection Cup is sized the same as the Medela PersonalFit Flex™ breast shields from all the pumps in the range. Therefore, with correct sizing and use of the Hands-free Collection Cup it should support a comfortable pumping experience.
If you find it more difficult to size with an inverted nipple/s or are still unsure whether the size, you are using is right for you please consult a lactation consultant or breastfeeding specialist in addition to the sizing guide above.
Can I use the Duo Hands-free™ breast pump if I have small breast size?
Duo Hands-free™ has been anatomically designed to fit comfortably to most breast shapes.
Can I use the breast pump while breastfeeding my baby?
Yes, it is possible to use the Duo Hands-free™ breast pump as a single pump whilst at the same time as breastfeeding your baby/child from the other breast. As with many new skills, it may be a little difficult at first to do both at the same time. It can be helpful to discuss this with your breastfeeding specialist or breastfeeding support group to see how you can make this easier.
At times I produce a lot of milk, can I pause the pump to empty the full cup?
Yes. The Duo Hands-free™ pump does not shut off automatically when a milk collection cup is full. However, because of the Hands-free Collection Cups’ transparent design and side scale measurement indicator, it makes it easy to monitor how much has been collected and pause the pumping when the collection cup is full. Simply continue your pumping session once the collection cup is emptied.
To empty the cup:
1. Pause the pumping by pressing the On/Pause/Off button on your Duo Hands-free™ breast pump.
2. Pour the expressed milk into a breast milk-safe collection bottle or storage bag.
3. Place the Hands-free Collection Cups back in position and continue the pumping session.
Can I store milk in the Hands-free Collection Cups between pump sessions?
No. Do not store expressed breastmilk within the pump cups. When a user has finished pumping, any breast milk expressed should be poured into a milk-safe storage container, stored in the refrigerator, freezer or used immediately.
For more information, see https://www.medela.com/breastfeeding/mums-journey/storing-and-thawing-breast-milk
Do wearable breast pump cups cause more soreness?
As with all breast shields, they come into contact with the breast and nipple area, therefore it is important to have the right fit to prevent any soreness. The right size of breast shield (the funnel-shaped part that fits over your breast) is an essential part of optimal milk flow during pumping as well as to help obtain maximum comfort.
The breast shield tunnel should surround your nipple closely but leave enough space for it to move back and forth freely without rubbing. It shouldn’t chafe or pull too much of your areola (the darker area around the nipple), or the breast skin around it, into the tunnel as you pump. A badly fitting breast shield can reduce the amount of milk you express, which is why Medela makes breast shields in several different sizes.
The tunnel diameter on the Medela Hands-free Collection Cup is sized the same as the Medela PersonalFit Flex™ breast shields from all the pumps in the range. Therefore, with correct sizing and use of the Hands-free Collection Cup it should support a comfortable pumping experience.
Medela offers a breast shield sizing guide which applies to PersonalFit Flex™ breast shields and the Hands-free Collection Cups www.medela.com/fittingguide
Seek advice and support from your lactation consultant / breastfeeding specialist if you experience discomfort or soreness when pumping.
How often do the Hands-free Collection Cups need to be sterilised?
The Hands-free Collection Cups should be washed after every use (hand wash or dishwash), and sanitised once per day (boil for 10 minutes or microsteam).
Are the Hands-free Collection Cups dishwasher safe?
The Hands-free cups are dishwasher safe on the top rack only.
Can I return the Duo Hands-free™ pump if I change my mind?
The Duo Hands-free™ pump is a single-user product, therefore for hygiene and safety reasons, it can only be used by one person. This means that once the tamper seal is broken, you will not be able to return the product to Medela or a retailer unless it is faulty. If you received a faulty or malfunctioning device, please contact the Medela customer service team to see if you are eligible for a warranty replacement.
Why is my Duo Hands-free™ breast pump losing suction?
Make sure that all pump set components are clean and dry and that connections are secure. While pumping, make sure the breast shields form a complete seal around each breast.
If suction does not improve after having followed these steps, contact Medela Customer Service.
When finished pumping, how can I drain the milk from the tunnel into the cups?
To avoid milk spilling out of the breast shield tunnel, when finished pumping, keep the pump running and slightly lean forward to ensure all milk from the nipple tunnel enters the milk collection cups. Once there is no more milk in the tunnel stop the pump by pressing the start or pause button.
How can I store the Duo Hands-free™ pump for long-term?
Before long-term storage, disassemble and sanitise all parts (except for the tubing). Do not store the Duo Hands-free™ breast pump in its assembled state over an extended period of time. It is best to fully charge the battery before storing your breast pump for an extended period of time.
How do I dispose of the Duo Hands-free™?
At the end of its operating life, separate the parts of your breast pump and dispose of according to the following instructions.
• This appliance contains batteries that are non-replaceable.
• When the battery is at end of life, the appliance shall be properly disposed of.
• The integrated battery must not be removed for disposal.
• If the battery should leak, the breast pump must be disposed of.
Breast shield, outer shell, tubing and membrane
These parts are made of plastics that are not harmful to the environment when disposed of as household waste. Recycle or dispose of according to local regulations.
Motor unit and power adapter
Do not dispose of electric or electronic equipment together with unsorted municipal waste but collect it separately.
In the European Union the manufacturer or its vendor must take back waste equipment. Other countries may have similar collection and recycling systems. Dispose of the waste equipment according to local regulations. Inquire at the point of sale or contact your local authority for appropriate collection points for waste equipment.
The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.
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